6-9 November 2026
A weekend of
Warhammer: The Old World*
*in a freaking castle
Command mighty armies at a real medieval castle.
The realms of man have been safe for too long, and war once again threatens the fragile peace. Dark forces gather in the hidden corners of the Empire.This is WarCastle - an immersive narrative campaign set in Warhammer: The Old World and hosted in a real, actual honest-to-goodness castle. This epic event is a long-weekend saga told by 30 players battling for glory and plunder across a huge interactive campaign map, using the current Warhammer: The Old World ruleset and every legal army list, including Grand Armies, Armies of Infamy and every single Legacy faction.And you’ll do this in the stunning surroundings of Middleton Castle, near Kings Lynn.Your forces will grow and develop as they crash across a great landscape built with Mighty Empires terrain, using the current Warhammer: The Old World Ruleset and a modified version of the legendary sixth edition Warhammer Fantasy Battles campaign ruleset - and all 17 factions are welcome! Your battles will grow over the weekend, from smaller clashes between greenhorn battalions, through full pitched battles between seasoned troops, to a colossal final battle to cap it all off - using exquisite, fully-painted terrain. Throughout this, you’ll earn personal points for generalship and completing hidden agendas, and build up the strength of your alliance in the face of your rivals, all the while telling a shared story of heroism and villainy.Within two-and-a-half hours’ drive from London and Birmingham, Middleton Castle was built in the 15th century, and has been owned by many of the most aristocratic families in Britain. Now used as a luxury events space, it’s the perfect backdrop for our narrative campaign.You’ll sleep there, eat there and battle there, and when the dust settles, we’ll plan incredible social events with your fellow generals. There will be awards for victory and defeat, for painting, sportsmanship and…Warhammer trivia knowledge.We’re planning this event for 6-9 November 2026. Space in the castle is strictly limited - only so many people are allowed to enter at one time - so register your interest soon.
Bring your army - we’ve handled everything else.
This November, we want to bring the Old World back into its rightful home: Middleton Castle! Here's what awaits you within its walls:
An epic tale: You and 28 fellow generals will be immersed into a hand-crafted narrative Warhammer campaign set in the Old World, where every charge and challenge will help write an epic story - with twists and turns along the way
An incredible setting: Middleton Castle is a historic late-medieval castle nestled in the gorgeous English countryside, around two-and-a-half hours from London
By fans, for fans: Your hosts are Grant and Chris - a Warhammer fanatic and an events specialist who yearn to provide a different experience for Old World fans. WarCastle is the perfect counterbalance to the competitive scene - your forces will grow and develop as your battle
Mighty empires: We’re using a modified version of the classic Warhammer Mighty Empires campaign tools, as well as other rules including the magnificent General’s Compendium from 2003
All the trimmings: We’re planning more than a dozen thematic tables with a range of fully-painted terrain and unique features, a complete campaign map that grows as the weekend goes on, and attendants on hand to answer rules questions and anything else you may need
Chambers fit for an Emperor: Stay on site in one 15 luxury bedrooms, or join the vanguard as a daytime attendee for the discerning general
March on your stomach: Fuel the war effort with full catering, including breakfast, lunch and dinner served within the castle’s grand dining hall
The mark of honour: Every attendee will receive goodies, including an exclusive WarCastle 2026 challenge coin - a relic to prove you held the line when the situation was most dire
Awards season: There will be awards for victory and defeat, for painting, sportsmanship and…Warhammer trivia knowledge
Fireside strategy: When the dice fall silent, the camaraderie continues. You can enjoy board games, trivia and late-night hobby talk with fellow commanders by an open hearth
Claim your place in the halls.
As our guests, attending generals will be well-provisioned for three nights, including morning rations and evening banquets provided from Friday night until you break camp on Monday morning.
| Package | Likely price | Description |
|---|---|---|
| The Inner Sanctum (x9) | £1400 | Claim the high ground with one of nine private double bedrooms for those who prefer their strategies in solitude, combined with all meals, the Saturday night banquet and the immersive narrative campaign |
| The Garrison (x12) | £1050 | Bunk with a fellow commander in our well-appointed twin-room quarters - it’s always better with an ally. You'll receive breakfast, lunch and dinner including the Saturday night banquet and narrative campaign |
| The Vanguard Pass (x7) | £250 | Join us for every battle in the narrative campaign and banquet from sun up 'til dusk, but you’ll find your own accommodations every night. Included in this package is lunch on Saturday and Sunday and the Saturday night banquet |
Save at least £100 on the prices above by buying tickets with our Early Bird pricing that is happening for a short time now!
We strive to make WarCastle as accessible as possible; however, we are sometimes limited by the historic nature of our venues. While the ground floor of Middleton Castle is fully accessible to all attendees, please be aware that the bedrooms are located on the upper floors and are only reachable via stairs, as there are no lifts at the castle.If you have specific requirements or questions, please contact us as we are happy to help you plan your trip.
Our vision.
We are planning an epic event with high standards of hospitality and an epic backdrop - and Middleton Castle is exactly the right setting.However, booking a historic castle within reach of London for exclusive use across a full weekend is a very significant investment, and we really do understand that this is an expensive hobby retreat.By limiting our first event to just 30 players, we’ve prioritised a high-end, immersive experience over a crowded one, ensuring that the atmosphere matches the scale of the venue. Think of this as our "proof of concept". Our goal is to make this first retreat a massive success to show what’s possible when we combine history with wargaming. If we can get the community behind this, it opens the door for us to organise future events that maintain this magic while exploring more accessible ways to bring everyone together.
Early Bird tickets on sale now.
WarCastle 2026 will run from 6–9 November, and Early Bird tickets are on sale for a short period of time! Secure your place now to save at least £100 before standard pricing takes effect. These rates are available for a short time only - don't miss out!
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© 2026 WarCastle Ltd. All rights reserved.Warhammer is a registered trademark of Games Workshop Limited. WarCastle Ltd. is not affiliated with, endorsed by, or sponsored by Games Workshop Limited. All characters, names, and related indicia are the property of their respective owners.WarCastle Ltd. Company no. 17067324
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Privacy Policy.
WarCastle Ltd doing business as WarCastle (“WarCastle”, “we”, “us”, “our”). We are committed to protecting your personal information and right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at [email protected].When you visit our website https://www.warcastle.co.uk (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.This privacy policy applies to all information collected through our Services (which as described above, includes our Website), as well as, any related services, sales, marketing or events.Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.WHAT INFORMATION DO WE COLLECT?Personal information you disclose to us
In short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; and other similar information.Payment data. We may collect data necessary to process your payment if you make purchases, such as your payment instruction number (such as a credit card number), and the security code associated with your payment instruction. All payment data is stored by Stripe Payments Company or PayPal UK Ltd. You may find their privacy policy link(s) here: https://stripe.com/gb/privacy and here: https://www.paypal.com/myaccount/privacy/privacyhub?locale.x=en_GBAll personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.Information automatically collected
In short: Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our Website.We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:We use the information we collect or receive:
To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
Request feedback. We may use your information to request feedback and contact you about your use of our Website.
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To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
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Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We and/or our third-party partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOU PRIVACY RIGHTS?” below).
Deliver targeted advertising to you. We may use your information to develop and display personalised content and advertising (and work with third-parties who do so) tailored to your interests and/or location and to measure its effectiveness. For more information see our Cookie Policy
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.We may process or share your data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.HOW LONG DO WE KEEP YOUR INFORMATION?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: We aim to protect your personal information through a system of organisational and technical security measures.We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise to guarantee that hackers, cybercriminals, or other unauthorised third-parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.DO WE COLLECT INFORMATION FROM MINORS?
In short: We do not knowingly collect data from or market to children under 18 years old.We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].WHAT ARE YOUR PRIVACY RIGHTS?
In short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. We may review, change, or terminate your account at any time.In some regions (like the EEA and UK), you may have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing or your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon and request in accordance with applicable data protection laws.If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time. Please note however, that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.If you are a resident of the UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://www.gov.uk/data-protection/make-a-complaint.If you are a resident of the EEA, the contact details for the data protection authorities are available here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. For further information, please see our Cookie Policy.CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about the practice in a revised version of this privacy policy.DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.If you are under 18 year of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from our systems (e.g. backups, etc.).DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” data and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.HOW CAN YOU CONTACT US ABOUT THIS POLICY?If you have questions or comments about this policy, you may contact us by email at [email protected].HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us by email at [email protected].
Ticket Policy.
Thank you for choosing to be part of our community at WarCastle Ltd, doing business as WarCastle (“WarCastle”, “we”, “us”, “our”). Our “Website” is located at: https://www.warcastle.co.uk. This Ticket Policy applies to purchases or sales of tickets from us to you.PURCHASING TICKETS
Tickets will only be available via our Website and TicketTailor.
When purchasing tickets, you will be sent a confirmation email and booking reference number. Please check your spam folder if you do not receive this within 24 hours. Keep the confirmation email safe. If you have any queries about your purchase you will need the booking reference number.
Any transaction that results in a chargeback or payment dispute will be cancelled. It is your responsibility to ensure that you have sufficient funds in your account to pay for the tickets.
Tickets you purchase are for personal use. Except as we may agree, you and your party must not re-sell or transfer (or seek to re-sell or transfer) the tickets in breach of the applicable terms. A breach of this condition will entitle us to cancel the tickets without prior notification, refund, compensation or liability.
You are able to purchase more than one ticket at a time, however we will only contact you with regards to the event and other information that we provide, unless you provide contact details to us via [email protected]. You will be responsible for forwarding any information we provide to the other members of your party.
You must inform us of any change of address, contact phone number or email address, both before and after receipt of the tickets via email to [email protected]. Our preferred method to contact you is email, so you should take care to provide a current, valid email address and be aware that your email filter settings may treat our emails as spam or direct them to your junk folder.
Ticket holders hereby consent to being filmed, sound recorded and photographed in their capacity as attendees. By attending the event you agree to being filmed and photographed and waive any claims for breach of privacy or any other cause of action, provided always that any images taken by the event organisers or any other person may be used for their own marketing or promotional purposes only.
PLAYER AGES
We only allow 18+ years of age individuals to attend our events. If you are 17 years of age or younger, you will not be granted admission to our event, even if you are accompanied by an adult ticket holder. A breach of this condition will entitle us to cancel the tickets without prior notification, refund, compensation or liability.
CANCELLATION RIGHTS AND REFUNDS
Please contact us at [email protected] if you need to transfer or exchange your ticket(s).
Decisions to change or cancel events are our responsibility and we will inform you as soon as practicable if such an action needs to be taken. We cannot be held responsible for any resulting costs that you may incur for travel, accommodation, any other related goods or services or other compensation.
If an event is rescheduled, changed, moved or cancelled by us, we will usually give you the option of either retaining or exchanging your ticket(s) for the new date/location or you will be offered a full refund.
If you wish to cancel, we will attempt to resell your ticket. If we are able to do so, we will refund the the cost of your ticket, minus our fees. If we cannot resell your ticket we will not issue a refund.
Any refund will usually be paid, using the same method you used to buy the tickets, within 30 days of confirmation that we will pay it.
To request a refund, contact us via our email address: [email protected].
ATTENDING AN EVENT
We reserve the right to refuse entry to the event on any reasonable grounds.
Admission to an event is at all times subject to our terms, conditions and rules of the venue operator. If you breach those terms, conditions or rules then we or the venue operator may refuse admission or require you or other ticket holders to leave the venue and you will not be entitled to a refund.
Amongst other things you will need to comply with health and safety rules and any security requirements (including security searches for the safety of those attending the event). The venue will have rights to refuse admission or eject you in certain circumstances and these are likely to include if you are involved with abusive, threatening, drunken or other anti-social behaviour, or carry offensive weapons or illegal or prohibited substances or make unauthorised audio, video or photographic recordings.
Before you finalise your booking, please read all the information that applies to the event and/or ticket. If you or any member of your party has particular requirements please raise these when booking and we will endeavour to address your query. There can be no guarantee that requirements can be met if notified at the event.
GENERAL
The purchase by you of tickets for you and your party and these terms and conditions (and any contractual or non-contractual matters arising in relation to these terms and conditions) are governed by English law and any disputes arising out of any transaction between you and us are subject to the exclusive jurisdiction of the English Courts.
By purchasing a ticket, you are agreeing to our privacy policy as well as this Ticket Policy. You also consent to receiving your ticket by email.
Only tickets purchased via our TicketTailor box office are guaranteed to ensure entry to the ticket holders. Tickets purchased from a third party may be invalid and you could be refused entry.
Code of Conduct.
This Code of Conduct establishes that all participants at WarCastle Ltd. (“WarCastle”) events have the right to a healthy and safe environment. This Code of Conduct covers both participation during and communications between participants outside of our events. It applies to all participants, including players, facilitators, observers and anyone else involved in any WarCastle event or communication.By participating in one of our events or communicating with other participants outside of the events, you:
Agree to abide by this Code of Conduct
Acknowledge that a representative of WarCastle may take disciplinary action against a participant if there is a breach of the Code of Conduct or any other directives of the facilitation team
Foundations of the Code of Conduct
Respect and Inclusivity: Participants will be treated fairly and with respect, regardless of their gender/identity, race, nationality, ethnicity, sexual orientation, disability, neuro(a)typicality, physical appearance, religion or absence thereof. Be aware of the specialised needs of others. Understand that other players may be at different levels from you. Respect the effort that has gone into the event from an organisational and a design perspective.No Harassment: Participants deserve an environment free from physical, verbal, emotional or sexual harassment. Demeaning, discriminatory, abusive, or harassing behaviour will not be tolerated. Individuals have the right to set boundaries for behaviour and to ask for problematic behaviour to immediately stop.Sensitive Topics: If an event or communication has to involve sensitive or uncomfortable topics, this should be clear to all participants at the earliest opportunity. Individuals have the right to express discomfort or sensitivity to topics and to request that the topics no longer be presented to them.Integrity: We seek to foster a creative and authentic experience for our players. Participants should adhere to the rules of the game and not seek to gain advantage through illegitimate means. Personal biases and grievances should be left at the door. If in doubt, prioritise good sportsmanship over personal gain.Unacceptable Behaviour
Unacceptable behaviour can include, but is not limited to, engaging in, advocating for, or encouraging any of the following:
Harassment of any kind will not be tolerated at or during any WarCastle event. Harassment includes, without limitation, verbal abuse, discrimination, threats of violence, ‘trolling’, any other form of intimidation and filming or photographing of people against their wishes
Filming and photography is acceptable at WarCastle events, but, if any participant or facilitator asks you not to record footage of certain aspects of the event, you should do as requested and cease recording footage or taking photographs. For the avoidance of doubt, any footage or photographs taken by you are for your personal use only and are not to be used or exploited for any commercial purposes whatsoever
You should respect fellow attendees
The taking of any illegal drugs is expressly prohibited, while anyone who, in the reasonable opinion of the organisers, is considered to be inebriated may be asked to leave the venue immediately
Reporting Incidents
Witnessing problematic behaviour
All participants are responsible for reporting any violation of this Code of Conduct that they witness, regardless of whether the improper conduct was directed at them. When a violation is witnessed, the following process should be followed*:
SPEAK UP against the behaviour as it’s happening, if you feel comfortable doing so - especially if it is directed at someone else. Ask the person(s) to cease the problematic behaviour and remind them of the Code of Conduct. Remain calm and reasonable
DOCUMENT what took place with screen captures and first-hand accounts when possible. Note the date and time when it took place, the perpetrator, anyone else present, what was said, and whether this is an ongoing or repeat situation
REPORT what took place to a member of the Facilitation team
*If the situation includes a threat to someone’s physical safety, consider notifying the police. These guidelines are never a substitute in such situations.The facilitation team is expected to listen to and trust the person reporting the problematic behaviour and the person(s) affected. The facilitation team will respect those reporting a violation and those reporting a violation are never to be punished or harassed for reporting.Receiving feedback that your behaviour is problematic
If a member of the facilitation team says you violated the Code of Conduct:
STOP the behaviour. If necessary, take a break to think clearly
LISTEN to the person reporting the issue
BE SELF-CRITICAL. Take the time to analyse your behaviour and how it could have been problematic. Try to understand the perspective of the person reporting the problem
ACCEPT your actions. Take responsibility for what took place, even if it was not your intent. Apologise unconditionally and propose solutions
DO NOT ARGUE your actions with the facilitator or attempt to garner support for your actions. Do not retaliate in any way against the victim or any other team members
UNDERSTAND that for severe or repeated problems, WarCastle has the right to remove you from the event, deny a refund and ban you from future participation
Taking Action
If you feel somebody has broken this policy, please speak to a member of the facilitation team. A formal written report of the complaint will be taken and the complaint will be investigated immediately.If you are found to have broken this Code of Conduct, you will be located and asked to leave the venue immediately or removed from online communications. No refund will be issued, you will be banned from all future WarCastle events and, where appropriate, the police will be contacted.Additional Notes
We will respect confidentiality requests for the purpose of protecting victims of abuse as far as reasonably possible.All determinations of appropriate or inappropriate behaviour are at the sole discretion of WarCastle and its representatives. The decisions of WarCastle in this regard will be final.The above policies may be revised at any time by WarCastle and are non-negotiable.Contact
For any communications with WarCastle, contact: [email protected].